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Michael B. Pagh - President/CEO
As CEO and President of Great Lakes Management and its subsidiary Gentle Touch Health, Michael strives to inspire team members to make a positive difference in the lives of others by providing superior quality housing and healthcare options within communities under management. Since co-founding Great Lakes in 1988, Michael has developed mutually beneficial and longstanding business relationships with a diverse group of investors and building owners.
Michael is a graduate of the University of Minnesota and has been actively involved in Twin Cities-based investment real estate businesses for nearly 40 years. Prior to forming Great Lakes Management, Michael’s industry background included leadership roles with national financial institutions in commercial mortgage banking. Michael is a licensed real estate broker, actively involved with local and national multi-housing trade associations and is a past Chairman of the Board of the Minnesota Multi-Housing Association.
Vicky Dwyer - Chief Financial Officer
During her 25-year tenure with Great Lakes Management, Vicky has been instrumental in establishing highly efficient and effective corporate accounting, human resources, risk management and regulatory compliance functions. Vicky began her career at Great Lakes as a staff accountant; she was subsequently promoted to the position of Corporate Controller and held that position until being appointed Chief Financial Officer. Vicky is a graduate of Minnesota State University where she received a Bachelor of Science degree in Accounting.
Lorien Mueller - Senior Director of Property Management
Lorien’s responsibilities have been continuously expanding since joining the Great Lakes Management team 15-years ago as a residential life and student housing specialist. As the Senior Director of Property Management, Lorien currently has the diverse role of overseeing the student housing and active adult communities’ portfolio’s while also having corporate operational responsibilities for staff training and for the development of property management policies and procedures.
Lorien has a BA in Communication Studies from Winona State University and a Master of Science Degree in Counseling and Human Resource Development from South Dakota State University.
Lori McGuire - Director of Quality Assurance and Employee Engagement
In her role as Director of Quality Assurance and Employee Engagement, Lori is passionate about caring for seniors and providing supportive housing environments where seniors of all ages and stages of life can thrive. Lori’s current responsibilities include financial and clinical oversight of the company’s branded assisted living and memory care communities. Lori has a diverse background in long term care, case management and geriatric nursing. Prior to joining the Great Lakes Management corporate leadership team, Lori was the Campus Administrator at the largest senior housing campus in the Great Lakes portfolio. Lori is a licensed practical nurse and is a certified Housing with Services Coordinator.
Adam M. Pagh - Vice President - Business Development
Adam joined Great Lakes Management in 2016 after spending 10 years in Chicago in the wealth management and fixed income sales and trading business. In his current role, Adam is charged with seeking and analyzing potential new acquisition, partnership, development, management and consulting opportunities. Additionally, he provides operational support to the site level marketing and property management teams. Adam holds a Bachelor of Science in Business Administration degree from the University of Denver with a major in Finance and minor in Real Estate.
Eric Jokinen - Director of Health Services
Eric began his clinical career in 1998 serving older adults and has been in direct geriatric clinical care since that time. In 2004, Eric moved into nursing management where he held positions in both skilled nursing and with home care communities. Eric joined the Great Lakes Management/Gentle Touch Health team in 2014. As Director of Health Services, Eric is charged with providing clinical support to the campus based Directors of Nursing, performing internal regulatory compliance audits and, working in consultation with the corporate staff on home healthcare licensure and regulatory issues. Eric is a licensed Registered Nurse.
Donna Flaata - Senior Housing Portfolio Director
Donna joined Great Lakes in January 2020 as Senior Housing Portfolio Director. In her current role Donna oversees the newest communities in the portfolio that are under construction or in various stages of marketing and lease-up, working closely with the teams at the community level on hiring, financial oversight, sales and marketing. Donna brings to the team 38 years of experience in independent living, assisted Living, memory care, and home health and therapy services, having held leadership roles for national and local companies. Donna is very involved with Leading Age and other industry groups, bringing tremendous experience and knowledge to the Great Lakes team.